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Have you ever filled out a webform for a business requesting information .... only to wait and wait and wait?
As a specialized Medical Clinic you CAN NOT afford to ignore your leads
Competition is fierce for specialized medical clinics especially those who have a Concierge Practice, Functional Medicine, or Aesthetic Services if you don't respond to the leads within 20 minutes that lead will go on to the next doctor on Google or worse they'll forget they ever requested information from you.
The EXCUSE I hear all the time is
"But we're busy servicing our current patients." or "It costs a lot ot hire a person to do that for me" or my favorite "I don't have time to make all of those phone calls."
You must be CONSISTENT & PERSISTENT
If your staff doesn't consistently follow up with those leads every day you will NOT book consultations. People are busy and if you don't connect with them within 20 minutes of their request they are far less likely to answer your phone call. You must have a systemized way of contacting leads. You can't expect them to respond to one phone call or rely on automated emails or texts to get the job done.
You have a personal service ... time to get personal.
When a lead comes in during "non-call times" it takes us an average of 10 attempts to book that lead. (about 30 minutes of work on average)
This is the exact same system my team uses to book 54% of leads to consultations. While saving our clients over 50 hours a month!
30 Day Connection Process
Guide to Booking More Consultations
Based on receiving and average of 100 leads per week. Calls are only made during normal call times (9am to 8pm) regardless of when the lead opts in. Individual results will vary depending on lead generation strategies.
Hours Saved Calling Leads
Average Response Time
Percentage of Leads Booked To Consultations
Some background on these stats. First of all this is an average across all of our clients. About 50% of the leads are coming in during "non-call" times. Generally to dial, listen to voicemail and leave a message or text it takes about 3 minutes per attempt.
We respond to leads within 20 minutes during normal call times (9am - 8pm)
If you don't have trained staff to answer your phone from ads, we'll do it for you and book consultations.
It's really easy to just forget about those past leads who never booked a consultation. However, there is gold in that list
You can easily duplicate this layout to add more features or remove a row to highlight fewer features.
You will receive real time reports on leads which come into our system along with leads which have been booked for consultations through a shared Google Sheet.
You can also use that same sheet to track your sales and conversions.
I call Tom a problem solver. He worked with our existing marketing person to resolve compatibility issues between 2 platforms and implemented a seamless system for the Calls and Call Backs. He has helped reduce the load on the office staff so that they can concentrate on patient care. Find him to be a thorough professional. I'd recommend him and his services to anyone.
The Fitness Lead Maximizer program has saved me tons of time sifting and sorting through all of the leads I'm getting. Now I can concentrate on the sales process and adding more clients. The team is a great extension of my business. I love this service!
You are fully protected by our 100% Satisfaction-Guarantee. If you aren't saving time following up on leads and aren't completely satisfied with our service we will make it right .
Tom Jackobs